Privacy Policy

Privacy Policy for ResumeNexus

Effective Date: February 6, 2026 Last Updated: February 6, 2026

This Privacy Policy explains how Aeso, LLC ("ResumeNexus," "we," "us," or "our") collects, uses, discloses, and protects information when you use our website, application, and related services (collectively, the "Service").

ResumeNexus helps you store and organize career information, generate tailored resumes and cover letters using AI, track job applications, and share resume links or download files.

If you have questions, contact us at: mike@aesosoftware.com.

Plain-English Summary

We collect information you provide (like your name, email, work history, accomplishments, and job postings you paste in) to generate resumes and cover letters and to store your career profile over time.

We also collect basic usage and device data (like log data and cookies) to run and secure the Service.

When you ask us to generate content, we may send relevant information to AI service providers and other vendors that help us operate the Service (hosting, analytics, email, payments).

You control what you add, what you generate, and what you share publicly via a resume link.

You can request access, correction, export, or deletion of your information (subject to certain legal exceptions).

This summary is for convenience; the full policy below controls.

1. Who We Are

Controller / Business: Aeso, LLC

Address: Aeso, LLC Michael Buss 1917 S Taylor Road Unit #314 Cleveland Heights, OH 44118

Email: mike@aesosoftware.com

Website: aesosoftware.com

Depending on where you live, we may be considered a "data controller" (GDPR/UK GDPR) or a "business" (certain U.S. state privacy laws) for the personal information we handle.

2. What Information We Collect

We collect information in three main ways: (A) you provide it, (B) we collect it automatically when you use the Service, and (C) we receive it from third parties.

A) Information You Provide to Us

Account and contact information

  • Name
  • Email address
  • Password (stored in hashed form if we manage authentication directly)
  • Profile details you choose to add (e.g., location, professional title)

Career profile and resume content

  • Work history (employers, roles, dates, responsibilities)
  • Accomplishments, metrics, project details, skills, tools/technologies
  • Education, certifications, portfolio links, and similar professional information
  • Any notes you add to help generate better resume bullets over time

Job application and job posting information

  • Job descriptions and postings you paste into the Service
  • Job posting links/URLs you provide (and text we may retrieve or parse from those pages to the extent technically possible)
  • Companies, roles, statuses, notes, and other application tracking details you choose to store

AI generation inputs and outputs

  • The prompts/inputs you submit to generate a resume, cover letter, or other content
  • The generated outputs (e.g., resumes, cover letters, bullet points) and your edits

Files and content you upload (if enabled)

  • Documents such as an existing resume, cover letter, or other career documents you upload

Communications

  • Messages you send to us (support requests, feedback, survey responses)
  • Information you provide in emails or forms

Billing and subscription information

  • Subscription plan selection, billing status, and transaction identifiers
  • We typically do not store full payment card numbers; payments are handled by a third-party payment processor (see "How We Share" below)

B) Information Collected Automatically

Usage and log data

  • IP address
  • Device and browser type
  • Operating system
  • Approximate location (e.g., inferred from IP)
  • Pages/screens viewed, features used, timestamps, clicks, and session activity
  • Error logs, crash reports, performance metrics

Cookies and similar technologies

  • Cookies, local storage, SDKs, pixels, and similar tools to keep you logged in, remember preferences, secure the Service, and understand usage patterns
  • See "Cookies and Similar Technologies" below

C) Information We Receive from Third Parties

Depending on how you use the Service, we may receive:

  • Payment confirmation and limited billing details from our payment processor (e.g., last four digits, card brand, billing country, and transaction IDs)
  • Analytics data from analytics providers (e.g., aggregated usage patterns)
  • Authentication data if you sign in via a third-party identity provider (e.g., OAuth) (typically name/email and a unique identifier)

3. Sensitive Information

ResumeNexus is designed for professional/career information. Please do not input sensitive personal information into free-text fields unless it is necessary (for example: Social Security numbers, passport numbers, driver's license numbers, precise health information, biometric data, or information about children).

If you nevertheless include sensitive information in your content, you understand that you are choosing to provide it, and we will treat it as personal information under this Privacy Policy.

4. How We Use Your Information

We use personal information to:

Provide, maintain, and operate the Service

  • Create and manage your account
  • Store and organize your career profile and accomplishments
  • Generate resumes, cover letters, and other materials you request
  • Allow you to edit generated content and export it (e.g., PDF download)
  • Enable a shareable resume link (when you choose to publish/share)

AI-powered features

  • Parse job postings you paste in or link to
  • Generate tailored resume versions and cover letters
  • Improve relevance by retrieving and referencing your stored career details (including via embedding/vector search if implemented)

Payments and subscriptions

  • Process subscriptions and billing
  • Prevent fraud and manage payment disputes
  • Enforce plan limits (e.g., resumes generated per month)

Customer support and communications

  • Respond to support requests
  • Send important service notices (e.g., account, security, billing)
  • Send optional product updates/marketing (you can opt out where required)

Improve and secure the Service

  • Debug, troubleshoot, and monitor performance
  • Conduct analytics and understand feature usage
  • Protect against malicious activity, spam, abuse, and unauthorized access
  • Maintain audit logs for security and reliability

Legal and compliance

  • Comply with legal obligations
  • Enforce our terms
  • Resolve disputes
  • Protect our rights and the rights of our users

5. Legal Bases for Processing (EEA/UK and Similar Regions)

If you are in the European Economic Area (EEA), the United Kingdom, or another region requiring a legal basis, we generally process your personal information under these bases:

  • Contract: to provide the Service you request (e.g., storing career data, generating resumes, providing downloads/links)
  • Legitimate interests: to secure, improve, and operate our Service (balanced against your rights)
  • Consent: where we ask for it (e.g., certain cookies, optional marketing communications in some jurisdictions)
  • Legal obligation: to comply with applicable laws and lawful requests

6. How We Share Your Information

We do not sell your personal information in the traditional sense. We share personal information only as described below:

A) Service Providers (Processors)

We use vendors to help us operate the Service, such as:

  • Hosting and infrastructure (servers, storage, databases)
  • AI/LLM providers (to generate resumes/cover letters and parse job postings)
  • Vector database/embedding services (if used for retrieval and personalization)
  • Background job/workflow processing (to run generation tasks reliably)
  • Payment processing (subscriptions and billing)
  • Email and customer support tools
  • Analytics and error monitoring

These providers are authorized to process personal information only as needed to provide services to us, and we require appropriate contractual protections consistent with applicable law.

B) Public Sharing You Initiate

If you create a shareable resume link, the information on that page may be accessible to anyone who has the link (and potentially anyone you forward it to). You are responsible for:

  • Choosing what to include in the shared resume
  • Who you share the link with
  • Removing/turning off sharing when you no longer want it accessible

Important: We may take steps such as using "unlisted" links and/or "noindex" directives, but we cannot guarantee that third parties will not copy, screenshot, re-share, or index content in all cases.

C) Legal Requirements and Protection

We may disclose information if we believe in good faith that disclosure is necessary to:

  • Comply with law, regulation, or legal process
  • Respond to lawful requests by public authorities
  • Protect the rights, safety, and security of ResumeNexus, our users, or others
  • Investigate fraud, security, or technical issues

D) Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction, consistent with applicable law and notice requirements.

7. AI, Automated Processing, and Your Content

What Happens When You Generate a Resume or Cover Letter

When you trigger an AI generation action (such as generating a tailored resume or cover letter), we process the information needed to produce the requested output, which may include:

  • Your profile details (e.g., name, title)
  • Your career history and accomplishments you've entered
  • The job posting text or link you provide (or content parsed from it)
  • Your past generated outputs (to maintain consistency, if applicable)

AI Outputs Are Not Professional Advice

Generated content is produced by an automated system and may be incomplete, inaccurate, or inappropriate. You are responsible for reviewing and editing outputs before using them.

Training and Improvement

Your content (career details, job postings, generated resumes/cover letters) may be used to operate and improve ResumeNexus features (e.g., improving templates, bug fixes, retrieval quality), typically in aggregated or de-identified form where feasible.

We do not intend to use your private resume content to train generalized AI models for others without your permission.

If we use third-party AI providers, your content may be processed on their systems strictly to provide the generation feature. We aim to use providers and configurations that limit or prohibit vendor training on customer content where available.

8. Cookies and Similar Technologies

We use cookies and similar technologies for purposes such as:

  • Strictly necessary cookies: authentication, security, session management
  • Preferences cookies: remembering settings (e.g., UI preferences)
  • Analytics cookies: understanding usage and improving the Service
  • Marketing cookies (if enabled): measuring marketing campaign effectiveness

You can control cookies through your browser settings. Some cookies are required for the Service to function.

Global Privacy Control and "Do Not Track"

Some browsers offer "Do Not Track" signals, and some users enable Global Privacy Control (GPC). Where required by applicable law, we will treat GPC as a valid opt-out signal for certain data uses (such as "sale"/"sharing" under certain U.S. state laws), to the extent we engage in those practices.

9. Data Retention

We keep personal information for as long as necessary to provide the Service and for legitimate business purposes, such as complying with legal obligations, resolving disputes, and enforcing agreements.

Typical retention approach:

  • Account data and career profile: retained while your account is active
  • Generated outputs: retained so you can edit, re-export, and reference prior versions
  • Logs and security records: retained for a limited period for security and debugging
  • Backups: may persist for a limited time even after deletion due to backup cycles

Deleting Your Data

You can request deletion of your account and associated personal information by:

  • Using in-app deletion tools (if available), or
  • Contacting mike@aesosoftware.com

We will delete or de-identify information subject to legal requirements and legitimate exceptions (for example, records we must keep for tax, accounting, or security purposes).

10. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information (such as encryption in transit, access controls, and monitoring). However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. International Data Transfers

If you access the Service from outside the country where our servers or service providers are located, your information may be transferred and processed in other countries.

Where required (e.g., EEA/UK), we use appropriate safeguards such as:

  • Standard contractual clauses, or
  • Other lawful transfer mechanisms

12. Your Privacy Choices and Rights

Depending on your location, you may have rights such as:

  • Access: request a copy of your personal information
  • Correction: correct inaccurate or incomplete information
  • Deletion: request deletion of your personal information
  • Portability: request an export of information you provided to us
  • Objection / Restriction: object to or restrict certain processing
  • Withdraw consent: where processing is based on consent (e.g., certain cookies or marketing)
  • Appeal: appeal a decision regarding your privacy request (in certain jurisdictions)

To exercise these rights, contact mike@aesosoftware.com. We may verify your identity before fulfilling certain requests.

Marketing Communications

You can opt out of promotional emails at any time by using the "unsubscribe" link in those emails. You may still receive non-promotional messages (e.g., billing, security, or service notices).

13. U.S. State Privacy Disclosures (California and Other States)

This section applies to residents of certain U.S. states where privacy laws provide additional rights (which may include California, Virginia, Colorado, Connecticut, Utah, and others), depending on applicability.

Categories of Personal Information We Collect

We may collect the following categories (as defined by applicable law), depending on how you use the Service:

  • Identifiers: name, email, IP address, account IDs
  • Customer records: subscription status and limited billing details
  • Internet/network activity: device and usage data, logs
  • Professional/employment information: work history, skills, accomplishments, career timeline
  • Education information: education and certifications you provide
  • Inferences: derived insights used to personalize generation (e.g., relevant skills for a role), based on your inputs

Purposes of Collection/Use

Described in the "How We Use Your Information" section (providing the Service, security, analytics, communications, legal compliance).

Sale or Sharing

We do not sell personal information for money. We do not share personal information for cross-context behavioral advertising unless we explicitly disclose that we do and provide opt-out rights.

Sensitive Personal Information (California)

We do not intentionally collect sensitive personal information (as defined by California law) to infer characteristics about you. If you include sensitive information in free-text fields, we will use it only to provide the Service and protect it consistent with this Privacy Policy.

Your California Rights (If Applicable)

You may have the right to:

  • Know/access what personal information we collect, use, and disclose
  • Delete personal information
  • Correct inaccurate personal information
  • Opt out of sale/sharing (if applicable)
  • Limit use of sensitive personal information (if applicable)
  • Not be discriminated against for exercising rights

To submit a request, contact mike@aesosoftware.com.

14. Third-Party Links and Content

The Service may allow you to paste job posting links or interact with third-party websites. We are not responsible for the privacy practices of third parties, and your use of those sites is governed by their policies.

15. Children's Privacy

The Service is not intended for children, and we do not knowingly collect personal information from children under 13 (or under 16 where applicable). If you believe a child has provided us personal information, contact mike@aesosoftware.com, and we will take appropriate steps to delete it.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice by updating the "Last Updated" date and, where appropriate, providing additional notice (such as in-app or by email).

17. Contact Us

If you have questions or requests related to privacy, contact:

Company: Aeso, LLC Email: mike@aesosoftware.com

Address: Aeso, LLC Michael Buss 1917 S Taylor Road Unit #314 Cleveland Heights, OH 44118